As a leading retailer of erotic products, we understand returns are sometimes necessary. In case you are planning to order sex toys online, you must go through the return policy in advance. Sextoyinhyderabad accepts returns when buyers receive damaged/non-working/different products. Buyers need to get in touch with our customer support for scheduling a pick-up with our delivery agent. Once it is done, it's time to wrap the shipment to send it back to the warehouse. Once we receive the product, our in-house experts get their hands on the item for inspection. In case, the fault is from our end, we will immediately replace it. Apart from this, when the original seal remains intact, we accept the products for returns or exchange. In case of receiving different items that have not been ordered from your account, are eligible for product returns. There are some sex toys for men and women, such as app-controlled vibrators, vibrating dildos, egg vibrators, vibrating penis ring, auto thrusting masturbators that are subjected to malfunction. Buyers must contact customer support within 48 hours from the date of receiving non-working/defective products.As a leading Indian sex store, sextoyinhyderabad will bear both way shipping cost, if there is no fault from your end. In case of faults from your side, you will have to pay the both-way shipping charges while receiving the new item.